Privacy Policy
How XUMBELL collects, uses, stores and protects your personal data.
Who we are
XUMBELL sells digital products that are delivered online. Our registered business address is Site No. 58, 6th Cross Road, Silicon Town, Electronic City, Doddanagamangala Village, Bengaluru, Karnataka 560100, India. You can reach us at xumbell2@gmail.com or +91 8310728524 for any privacy-related request.
Information we collect
We collect only what is required to complete your order and support you afterwards: your name, email address, phone number, the products you purchase, and a payment reference returned by our payment gateway. We also collect basic technical data such as your browser type and IP address for security and fraud prevention.
Payment information
We do not collect, see or store your card, UPI or bank details. All payments are processed directly by our PCI-DSS compliant payment gateway partner, which handles your payment credentials on its own secure infrastructure. We only receive a payment identifier and the payment status.
How we use your information
Your data is used to process payments, deliver your digital products, issue download links, send order confirmations and receipts, provide customer support, prevent fraud, and meet our legal and tax obligations. We do not sell, rent or trade your personal data to third parties.
Who we share data with
We share the minimum necessary data with service providers who help us operate: our payment gateway (to process your payment), our hosting and database provider (to run the website and store orders), and our email provider (to send order and support emails). These providers process data on our instructions only.
Data retention
Order and invoice records are retained for as long as required by applicable tax and accounting law in India. Account data is retained while your account is active. You may request deletion of data that we are not legally required to keep.
Cookies
We use only essential cookies and local storage for your cart, checkout session and login. We do not use advertising or cross-site tracking cookies. See our Cookie Policy for details.
Security
The website is served over HTTPS, product files are kept in private storage and are only reachable through short-lived signed links, and access to customer data is restricted by row-level database security. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
You may request access to, correction of, or deletion of your personal data, and you may withdraw consent for non-essential processing at any time. Email xumbell2@gmail.com or call +91 8310728524 and we will respond within 24 hours.
Children
Our products and services are not directed at children under 18. We do not knowingly collect personal data from children.
Changes to this policy
We may update this policy as our business or the law changes. The current version is always published on this page.
Contact us
XUMBELL · Email: xumbell2@gmail.com · Phone: +91 8310728524 · Registered business address: Site No. 58, 6th Cross Road, Silicon Town, Electronic City, Doddanagamangala Village, Bengaluru, Karnataka 560100, India. Support is available Monday to Sunday, 10:00 AM – 7:00 PM IST and we reply within 24 hours.